Returns & Refund Policy – Trip’s E-commerce
We want you to be satisfied with your order. If you’re not, please review our return policy:
1. Return Eligibility:
- Only unopened, sealed products are eligible for return
- Requests must be made within 14 days of delivery
2. Return Process:
- Email nadplusmarket@gmail.com with your order number and reason for return
- You’ll receive return instructions if your item is eligible
- Return shipping costs are the responsibility of the customer
3. Refunds:
- Once the returned item is received and inspected, we will issue a full refund (excluding original shipping)
- Refunds are issued to the original payment method within 5–7 business days